What Items Can I Return?
Buyers can return any items, excluding socks, sports bras, and underwear.
Can I Return an Item I Purchased? Yes, within 30 days. Should you decide that the product isn't the right fit for you, we are more than happy to assist you with a return. Here's how it works:
- Initiate the return within 30 days of receiving the item.
- You are responsible for the cost of the return label.
- Once we receive your package at our warehouse center, we will process your return, and you can expect a full refund, minus the initial shipping fee, within 3-5 business days.
This adjustment clarifies that the customer is responsible for the cost of the return label. If you have any further questions or need assistance, please feel free to reach out to our customer service team at firstname.lastname@example.org.
Can I Exchange an Item I Bought for Another Item or Size?
Buyers can exchange items within 30 days of delivery if they are unworn, unwashed, and not discounted, defected, misprinted, or sample items. Shipping and handling costs for exchanged items are the buyer's responsibility. Upon return, we provide a one-time use coupon code equivalent to the returned item's value.
Can I Return or Exchange Discounted/Last Chance Items?
Unfortunately no, all sales are final for discounted items, including clearance items, misprints, defected items, samples, or those labeled 'Discounted Items' or 'Last chance/Final Sale.'
Will I Receive a Full Refund on a Returned Item?
Within 30 days of purchase, buyers receive a full refund on the item price, excluding shipping and handling costs. Discounted items are non-refundable.
What if It's After the 30-Day Window?
No refunds/exchanges are permitted on items returned after 30 days.
What if My Item Is Defective Out of the Package?
You have 30 days to report defects. File your defective product claim here:
What If I Want to Change or Cancel My Order?
Orders can be canceled within 1 to 2 hours of purchase, or so long as your order has not processed or shipped. Changes can't be made after processing and shipping.
How Do I Become a Brand Ambassador?
Visit the 'AMBASSADOR' page for details.
Is Savage Babe's Apparel Size Inclusive?
We're working to bring in more sizes for all body types. As a small business, it's a gradual process, but we're committed to inclusivity.
Can I Purchase Wholesale/Bulk Orders for Savage Babe Apparel?
Yes, email us at email@example.com for inquiries about rates.
What Are My Payment Options?
We accept debit/credit cards, PayPal, and cash for in-person transactions. Payment is required before shipping.
What If My Package Gets Lost, Stolen, Damaged or the Delivery Fails?
In case of loss, if you have purchased the Protection + Sustainability fee with your order, you can get another order sent to you at no cost. Click the button below to file your claim:
Do You Ship to Military Addresses?
Yes, we ship to Military APO, FPO, and DPO addresses using Military Mail.
Do You Restock Apparel?
We produce limited quantities to reduce environmental impact, so we don't restock apparel. Once sold out, items are no longer available.